Consumer Marketing Associate
Toronto, ON, CA, M5J 0B8
Company Description
At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.
Does that sound like you? We’d love to meet you.
Short Description
Reporting to the Director of Customer Marketing, this brand-new role offers a unique opportunity to build something from the ground up and deliver it end to end. We’re looking for someone with an entrepreneurial mindset, obsessed with the customer and relentless about getting things done.
As Marketing Associate, you’ll take full ownership of creating and executing campaigns that drive customer retention, growth, product adoption, and revenue. You’ll shape content and experiences across the entire customer lifecycle, ensuring every touchpoint reflects our customer-first mission.
This is a rare chance to create something new, own it from start to finish, and see the direct impact of your work.
Job Description
Main responsibilities
- Define, build, deliver – Own the customer journey end-to-end by spotting opportunities and delivering customer focused experiences that positively impact how customers interact and engage with our brand.
- Drive content creation – Write and adapt compelling, customer-focused content for email, SMS, web, and other touchpoints that align with business objectives, customer experience brand and regulatory requirements.
- Collaborate across teams – Work with cross-functional teams (Business, Digital, Automation, Care, Sales, Brand, Agency, etc.) to ensure campaigns are consistent and intuitive.
- Manage timelines and deliverables – Track campaign schedules, budgets, and vendor relationships to ensure timely and accurate execution.
- Monitor performance and drive optimizations – Use key metrics to assess campaign results and identify opportunities for improvement.
- Stay informed – Keep up with marketing trends and best practices to support innovative approaches.
- Contribute to team culture – We work hard, we lift each other up, and we have fun doing it. Every day is a chance to raise the bar for our customers and for each other. If this sounds like you, you belong here.
Qualifications
- Bachelor’s Degree in Business, Marketing or related field
- 2–3 years of experience in business or marketing
- Strong organizational and planning skills
- Excellent written and verbal communication skills
- Proactive and collaborative approach
- Proficiency in MS Office
- Hybrid role based in our Toronto office
Additionnal Information
- Salary: Commensurate with qualifications and experience.
- Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
- Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
- Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
- Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
- Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
- This posting is for an existing vacancy.
Check out our Activity Report for an overview of the projects to which you could contribute !
We value your uniqueness !
We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!
We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.