IT Intern

Short Description

Job Description

Help ship real customer‑facing capabilities in a national telecom—where scale, reliability and performance matter. You’ll work in cross‑functional squads that plan and deliver in three‑week sprints, synchronize through release trains, and use modern engineering practices (CI/CD, trunk‑based dev, test automation, observability) to move work from idea to production.

• Build features end‑to‑end. Work on Cloud native solutions, contribute to front‑end web experiences (React/TypeScript), Backend‑for‑Frontend (.NET), Integration Services (TypeScript, Java, Python) that serve our ecommerce, care and self‑serve journeys.
• Integrate services. Help design/consume REST and SOAP APIs and service‑oriented integrations that connect with our BSS/OSS platforms; write adapters and mappers that keep systems loosely coupled.
• Automate quality. Add unit/integration tests, participate in CI pipelines, and instrument code for metrics/logging to improve reliability and DORA‑aligned performance (lead time, deployment frequency, change failure rate, MTTR).
• Work the agile flow. Pick up stories from squad backlogs, attend stand‑ups, sprint reviews, and retros; collaborate via Jira/Confluence and follow our intake/assessment flow from capability → feature → epic → stories.
• Ship safely. Support release train ceremonies; help with feature flags and post‑release monitoring.
• Learn telecom. Explore how digital channels interface with core BSS/OSS (customer, product, order, network provisioning) and proprietary scripting used in operational workflows.

Depending on the position, your day-to-day will comprise of any of the following activities:

• Pair with senior engineers and architects to break down stories and define acceptance criteria.
• Develop responsive UI components and accessible flows; consume/shape API contracts.
• Contribute to backend for front end (BFF) and service layers (caching, resilience, pagination, auth).
• Write automated tests and update pipelines; monitor dashboards/alerts.
• Participate in design reviews and sprint ceremonies; demo your work at reviews.
• Document decisions in code and in Confluence; open/triage issues in Jira aligned to our portfolio and squad projects.

Qualifications

• Currently enrolled in Software Engineering, Computer Engineering, Computer Science or a related program; eligible for a 4‑month co‑op.
• Coursework or projects in web development (HTML/CSS/JS/TypeScript) and at least one modern framework (React preferred).
• Experience with server‑side development (React), server-side development (.NET, Next.JS, Java) and/or Enterprise Integration Patterns, working REST or SOAP APIs.
• Familiarity with continuous integration tools and concepts
• Understanding of data structures, algorithms, and HTTP; basic SQL/NoSQL knowledge.
• Curiosity about large‑scale systems (telecom, ecommerce) and willingness to learn BSS/OSS concepts.
• Exposure to CI/CD (Jira, Bitbucket, Jenkins), containerization (Docker, Kubernetes), and cloud (AWS).
• Experience with test automation (React Testing Library, JUnit), observability (Open Telemetry, Kibana/Grafana), or trunk‑based development practices.
• Knowledge of OAuth/OIDC, caching (Redis), resilience patterns (circuit breakers, retries).
• Experience with OWASP and secure coding practices