Senior Specialist, Network Quality Access
Toronto, ON, CA, M5J 0B8
Company Description
At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.
Does that sound like you? We’d love to meet you.
Short Description
Job Description
- Performing Single site verification for all Band additions & New sites using Nemo Outdoor, Free Rider & Walker Air
- Conducting cluster dense drives for the network monitoring and improvements
- RF cluster Audit for redesign purposes and quality improvement
- Benchmark the performance of competitors
- Major axes drive for continuous performance check and raise to concerned departments for any customer experience issues
- Supporting the MW activities by checking the Call events and network hygiene
- Support with the testing of new projects like SHO, performance testing under Whitelisted/Blacklisted cells
- Troubleshooting RF problems through field testing analysis.
- • Work on VIP & Sales Escalation to provide resolution by involving other departments where required
- • Provide SSV & Cluster reports for further Market Tuning recommendation
- • Recommendation techniques (proper antenna selection for optimal horizontal/vertical performance, mechanical/electrical tilting, appropriate transmit power setting, antenna clearance, neighbor list analysis, etc.) for optimal site/cluster performance
- • Blackspot analysis to improve the network quality
Qualifications
- Candidate should have 5+ years of experience in the related field with bachelor’s degree in engineering
- Should be strong in handling the tools knowledge, structuring & configuring the scripts based on requirements
- Performing Single site verification for all Band additions & New sites using Nemo Outdoor, Free Rider & Walker Air
- Conducting cluster dense drives for the network monitoring and improvements
- RF cluster Audit for redesign purposes and quality improvement
- Benchmark the performance of competitors
- Major axes drive for continuous performance check and raise to concerned departments for any customer experience issues
- Supporting the MW activities by checking the Call events and network hygiene
- Support with the testing of new projects like SHO, performance testing under Whitelisted/Blacklisted cells
- Troubleshooting RF problems through field testing analysis.
- Work on VIP & Sales Escalation to provide resolution by involving other departments where required
- Provide SSV & Cluster reports for further Market Tuning recommendation
- Recommendation techniques (proper antenna selection for optimal horizontal/vertical performance, mechanical/electrical tilting, appropriate transmit power setting, antenna clearance, neighbor list analysis, etc.) for optimal site/cluster performance
- Blackspot analysis to improve the network quality
Additionnal Information
- Salary: Commensurate with qualifications and experience.
- Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
- Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
- Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
- Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
- Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
- This posting is for an existing vacancy.
Check out our Activity Report for an overview of the projects to which you could contribute !
We value your uniqueness !
We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!
We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.